1. Initial Enquiry
Depending on the case either we will be contacted by social services, a private individual / family, or someone looking for care. If you are considering placing a loved one into care please read our advice for caregivers.
The next step is for our trained staff to assess whether you would be suitable to be a resident at our home. This usually involves meeting the client for a few hours for an informal chat. There will usually be 2 of us meeting you so we can get 2 opinions on your suitability. The assessment usually includes questions about:
Your personal details such as name, address, date of birth, next of kin, religion, marital status.
Your health including physical condition, mobility, dexterity, diet, skin and how many carers you would need throughout the day.
Your medical history including allergies, medication, illnesses, doctors details.
Your sleep patterns.
Your background and how you like to be treated and what you are expecting at the home.
We’re happy to help and answer any questions you may have whether you’re looking to join or on behalf of someone else. Just give us a call on 0121 420 1118 or send us an email and we’ll get right back to you.